Coda Octopus Products Ltd.

Support

Commitment to Unparalleled Support

At Coda Octopus, we are deeply committed to the highest degree of client support. Our systems and software is backed by around-the-clock technical assistance and a highly efficient maintenance and repair service every day of the year. Our experienced support staff ensures that expertise is on hand to help overcome any issue as quickly as possible, whether over the phone or out in the field. All correspondence is logged in our custom-built case management system, allowing us to provide the best possible level of service.

Product Release Summary

View our product release summary table, which details the current software and firmware releases that are available for Coda Octopus products.

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After Sales Technical Support

Our around-the-clock experienced support staff are on hand every day of the year to help you overcome any issue as quickly as possible.

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Software Downloads

Current software and firmware releases for our products are available through our TEAM service and support contracts and, where applicable, upgrade packages for major version releases.

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Field Operations Support

As the inventors of our world-class patented technologies, we have unrivaled knowledge and experience to ensure the best deployment methodology to support many projects.

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Product Service and Repair

Our team of certified experts offer product service, calibration, routine inspections and repairs for your Coda Octopus products throughout its entire lifecycle.

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Optional Through Life Support

Through Life Support is a service that provides assurance that your Coda Octopus product is covered for all manufacturer’s defects, keeps software up to the latest version available, and provides support and training to your staff.

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