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Our range of systems and software is backed by a round-the-clock technical support service every day of the year. Our experienced support staff ensure that expertise is on hand to help you overcome any issue as quickly as possible. All correspondence is logged in our custom built case management system, allowing us to provide the best possible level of service.
Support contact details:
Tel: +44 (0)131 553 7003
If you need to contact our technical support service at any time, we will ask you to provide your product serial number and software/firmware version along with a description of your problem.
CodaOctopus TEAM represents our commitment to the highest degree of client service and support. Incorporating real-time round-the-clock technical assistance, product training and a highly efficient maintenance and repair service, CodaOctopus team was created to meet and exceed our clients' service and support expectations.
Together - Together with the feedback we receive from our worldwide customers, we refine the elements of CodaOctopus TEAM so that maximum performance is achieved from all systems
Enhance - Productivity and operational efficiency is enhanced with expert training and support
Assist - Our renowned technical support experts can be relied upon to assist at any time of the day or night and all the latest system updates ensure optimum performance
Maintain - Servicing and repairs help to maintain the 100% reliability of your CodaOctopus products
For full Terms and Conditions for the TEAM service please click here.