Our method of service delivery enhances and differentiates our products and distinguishes our company

CodaOctopus team represents our commitment to the highest degree of client service and support. From real-time 24x7 technical support to product training and a highly efficient maintenance and repair service, CodaOctopus team has been created to meet and exceed your service and support expectations

Click here to contact our Technical Support team by e-mail or telephone:
Worldwide: +44 131 553 7003
USA & Canada: +1 888 340 CODA

	"Thankyou very much for your excellent support and feedback during the problems that we experienced during this job. It has been a pleasure to watch the effort and expertise put into solving the problems that we experienced. Once again thankyou very much. Good work." Jens Amby Ditlev DOFsubsea
	"Your support is some of the best I've seen and it's nice knowing that if we have a problem, there is somebody to fall back on. I hope to meet you all in the future, but until then, I am sure I can count on you all for some great technical support. Thanks Again." Randy Woodward Tesla Offshore

Arrangements for printer repairs

We operate a dedicated repair service in the UK and a standard fixed price applies to basic repairs. This includes initial assessment of the faults, repair and test, regardless of the complexity of the problem; in many cases there is no additional charge. Any replacement parts required are charged according to list price and all repair work carries a 3 month warranty.

To use our repair facility for your Octopus, Ultra or Dowty thermal printers, firstly contact the sales department (click here to e-mail: sales@codaoctopus.com)

Please note that the cost of shipping and any applicable taxes/duties are not included in the repair fee; they are not covered by CodaOctopus.